Service Center Manager

Dayton Freight • West Burlington, IA

9d

About The Position

Service Center Managers are responsible for organizing, staffing, enforcing, and accomplishing all Service Center activities efficiently and economically, consistent with Corporate objectives. The role oversees service center performance and personnel, supports sales and revenue growth, maintains customer communication, and ensures compliance with safety practices and applicable regulations.

Requirements

• Knowledge of the LTL/transportation industry.
• Experience managing drivers and dock workers.
• Experience managing a sales staff.
• Experience developing and following a budget.

Responsibilities

• Inspect and measure Service Center performance to identify opportunities or problem areas and develop solutions.
• Maintain excellent communication with external and internal customers.
• Analyze revenue statistics.
• Identify sales opportunities and develop customer solutions.
• Keep fully informed of competitor developments.
• Recruit, qualify, interview, hire, train, and develop Service Center personnel.
• Develop sales and marketing action plans to maximize territory revenue.
• Investigate and report accidents, job-related injuries, and employee discrepancies, and initiate corrective actions.
• Understand and comply with Dayton Freight’s safety practices, including DOT, EPA, ICC, and OSHA rules and regulations.
• Evaluate all freight claims.
• Ensure Service Center premises are protected and maintained.
• Facilitate informational meetings with Service Center team members.
• Effectively handle special assignments as directed.

Benefits

• Stable and growing organization.
• Competitive weekly pay.
• Quick advancement.
• Professional, positive, and people-centered work environment.
• Modern facilities.
• Clean, late-model equipment.
• Comprehensive benefits package, including health, dental, vision, AD&D, and 401(k).
• Eight paid holidays, paid vacation, and personal days.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed