Service Center Director

THE SALVATION ARMY•Walhalla, SC

1d•$57,089 - $63,431•Onsite

About The Position

The Service Center Director supervises and participates in the day-to-day operations of a Service Center that provides assistance to the public. The director recruits and trains employees and volunteers, performs community public relations to promote The Salvation Army’s services and needs, prepares statistical records and required reports, and ensures the center’s cleanliness, maintenance, and security. Service Centers may operate food pantries, feeding programs, social services, and other programs. Directors supervise all programs operated by their center, which may expand over time. The position is located at The Salvation Army Greenville, SC Area Command – Oconee County Service Center in Walhalla, South Carolina. It is salaried exempt, with a listed salary range of $57,089–$63,431. Duties are usually performed in a normal office environment, but may periodically take place in disaster service areas and camp settings. The Salvation Army describes its mission as preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination. Employees are expected not to undermine the organization’s religious mission.

Requirements

Knowledge of The Salvation Army’s mission.
Knowledge of general bookkeeping and accounting principles and practices.
High school diploma or GED required.
Five years of progressively responsible experience performing office administrative work and developing and/or administering community programs, resources, and contacts; or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
Valid state driver’s license.

Nice To Haves

Supplemental college coursework preferred.

Responsibilities

Recruit, train, schedule, and supervise volunteers for client intake and routine office work, including typing, filing, answering phones, and providing basic information about The Salvation Army’s services and needs.
Recruit and train volunteers for special projects, including Thanksgiving and Christmas activities.
Greet and interview clients seeking assistance and determine eligibility based on program guidelines and restrictions.
Record client dispositions and pertinent information, including income, expenses, family history, and work history.
Help clients complete assistance applications and photocopy supporting documents such as identification, payroll statements, and utility bills.
Serve as a liaison to other agencies to obtain or coordinate assistance for clients, and maintain professional relationships with community agencies.
Meet with community churches and civic groups to coordinate activities that assist The Salvation Army and local families in need, and inform those groups of ongoing needs.
Implement fundraising and development strategies for the Service Center.
Request, process, and receipt donated funds; enter data into the computer; prepare deposits or submit checks for processing; and maintain accountability and security of checks.
Provide information to local news media as needed to inform the community about The Salvation Army’s needs and the needs of its clients.
Prepare statistical records and required reports reflecting the Service Center’s progress.
Ensure the Service Center’s cleanliness, maintenance, and security.
Supervise all programs operated by the Service Center.