About The Position

The Counter Sales Representative is a face-to-face point of contact for customers, selling merchandise to walk-in customers and servicing will-call pickup orders. The role involves learning Graybar’s wide variety of products and helping customers identify products that meet their needs. The representative also maintains merchandise in the counter area, provides customer service, and works actively in the warehouse. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The expected starting pay rate is $21.50 per hour, with higher compensation possible depending on experience.

Requirements

  • Enthusiasm for customer service.
  • Ability to communicate well with customers to understand their needs.
  • Ability to perform the physical requirements necessary to work in a warehouse environment.
  • Ability to safely operate warehouse equipment and properly use personal protective equipment (PPE).

Nice To Haves

  • Four or more years of experience preferred.

Responsibilities

  • Learn Graybar’s products through self-study, training classes, and on-the-job learning.
  • Place, arrange, and maintain merchandise in the counter area.
  • Sell merchandise to walk-in customers and manage will-call pickup orders.
  • Provide exemplary customer service.
  • Be active in the warehouse.

Benefits

  • Medical, dental, vision, and prescription drug plan options.
  • Life insurance coverage for employees, with options for family coverage.
  • Flexible Spending Accounts.
  • Disability benefits at no cost to the employee.
  • Profit-sharing plans.
  • 401(k) savings plan with company match.
  • Paid vacation and sick days.
  • Paid holidays.
  • Paid wellness day.
  • Community Time Off for volunteering.
  • Predictable work schedules; no weekends or nights for most roles.
  • Employee Recognition Program.
  • Educational reimbursement and career development programs.
  • Employee stock ownership plan.
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