About The Position

The Counter Sales Representative is a customer-facing role that sells merchandise to walk-in customers and services will-call pickup orders. The representative develops expertise in Graybar’s products and helps customers identify and meet their needs. The role involves learning products through self-study, training, and on-the-job experience; maintaining merchandise in the counter area; providing customer service; and working actively in a warehouse environment. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The expected starting pay rate is $21.50 per hour, with higher pay possible depending on experience.

Requirements

  • Enthusiasm for customer service.
  • Ability to communicate effectively with customers to understand their needs.
  • Ability to perform the physical requirements necessary to work in a warehouse environment.
  • Ability to safely operate warehouse equipment and use personal protective equipment (PPE) properly.

Nice To Haves

  • 4 or more years of experience preferred.

Responsibilities

  • Learn Graybar’s products through self-study, training classes, and on-the-job learning.
  • Place, arrange, and maintain merchandise in the counter area.
  • Sell merchandise to walk-in customers and manage will-call pickup orders.
  • Provide exemplary customer service.
  • Be active in the warehouse.

Benefits

  • Medical, dental, vision, and prescription drug plan options.
  • Life insurance coverage for employees, with options for family coverage.
  • Flexible Spending Accounts.
  • Disability benefits at no cost to the employee.
  • Profit sharing plans.
  • 401(k) savings plan with company match.
  • Paid vacation and sick days.
  • Paid holidays.
  • Paid Wellness Day.
  • Community Time Off for volunteering.
  • Predictable work schedules; no weekends or nights for most roles.
  • Employee Recognition Program.
  • Educational Reimbursement and Career Development Programs.
  • Employee stock ownership plan.
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