Service Billing Coordinator

Sciens Building Solutions•Rochester, NY

6d•$22 - $28

About The Position

Sciens Building Solutions is seeking a highly organized, detail-oriented individual for a part-time Service Billing Coordinator role. The position manages billing processes and supports general finance and administrative work. It calls for strong communication skills, administrative proficiency, and a focus on accuracy and efficiency.

Requirements

High school diploma or equivalent.
Proven experience as a billing clerk, administrative assistant, or in a similar role.
Proficiency with office software, such as Microsoft Office Suite, spreadsheets, and email.
Excellent verbal and written communication skills.
Strong organizational and time-management abilities.
Attention to detail and a high level of accuracy.
Ability to manage multiple tasks efficiently and meet deadlines.
Demonstrated customer service skills and professionalism.
Discretion when handling confidential information.

Nice To Haves

Familiarity with billing software and financial systems.
Familiarity with government contracts or M/WBE program compliance reporting.

Responsibilities

Generate and process invoices for products and services provided to clients and customers.
Collaborate with various departments to support smooth workflows and customer service.
Ensure billing information and rates are accurate for each transaction.
Reconcile billing records with financial systems to maintain consistency and accuracy.
Respond to billing inquiries and resolve issues promptly and professionally.
Track and report M/WBE subcontracting and spending to meet contract goals, and manage monthly reporting requirements, including compliance documentation.
Review client purchase orders to ensure invoicing accuracy and acceptance.
Reconcile monitoring statements with issued vendor and customer billing.
Assist in compiling data for financial reports and other administrative purposes.
Review booking documents and accurately and promptly set up new monitoring and service agreements in the ERP system.
Manage incoming phone calls and direct them to appropriate departments or individuals.
Provide courteous phone customer service, address inquiries, resolve issues, take detailed messages, and relay important information to relevant team members.
Facilitate effective internal communication by relaying messages accurately and promptly.
Assist with administrative tasks, including filing, data entry, and record maintenance.