Service BDC Representative
NELSON AUTO GROUP•Tulsa, OK
•$18 - $20•Onsite
About The Position
The Service BDC Representative will be responsible for answering phones, booking appointments, and making follow-up calls to ensure customer satisfaction after a service visit. This role requires strong resolution skills, the ability to multi-task, and proficiency with keyboarding and specific software like Dealertrack and Xtime Scheduler. The ideal candidate will be positive, joyful, and passionate about maintaining customer satisfaction.
Requirements
- Strong resolution skills
- Multi Tasker
- Strong keyboard skills
- Proficient with Dealertrack, Xtime Scheduler a plus, and Google Docs
Nice To Haves
- Xtime Scheduler
Responsibilities
- Answering the phone
- Booking appointments
- Making follow up calls to make sure our guests had an amazing experience after their recent service visit
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401K with company matching contributions
- Gym membership discounts
- Paid time off
- Paid volunteer time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
