Service BDC Coordinator | Motorworld

MileOne Autogroup • Wilkes-Barre, PA

6d

About The Position

Motorworld Toyota is seeking a motivated BDC Coordinator to join its service team. The role focuses on customer communications, appointment scheduling, lead follow-up, and coordination with sales and service departments to support smooth operations and exceptional customer experiences. The position starts at $15.00 per hour. MileOne describes its workplace as supportive and offers professional development and advancement opportunities. Certain positions require mobile-based authentication to access company systems, applications, or information; employees in those positions must meet applicable technology and information-security requirements, including access to a compatible mobile device and use of MileOne-approved authentication or security applications.

Requirements

• Strong communication and organizational skills.
• Proficiency in CRM software and basic computer skills.

Nice To Haves

• Experience in customer service or the automotive industry is preferred.

Responsibilities

• Manage inbound and outbound communications with customers.
• Schedule appointments and follow up on leads.
• Collaborate with sales and service departments to ensure seamless operations.

Benefits

• Health and financial benefits.
• Training and mentoring.
• Employee Purchase Program.
• MileOne Support Fund.
• NextMile Scholarship Program.
• Employee Assistance Program.
• Professional development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed