Service BDC Coordinator | Motorworld

MileOne Autogroup•Wilkes-Barre, PA

About The Position

Motorworld Toyota is seeking a motivated BDC Coordinator to join its service team. The role focuses on customer communications, appointment scheduling, lead follow-up, and coordination with sales and service departments to support smooth operations and exceptional customer experiences. Starting pay is $15.00 per hour.

Requirements

  • Strong communication and organizational skills.
  • Proficiency in CRM software and basic computer skills.

Nice To Haves

  • Experience in customer service or the automotive industry.

Responsibilities

  • Manage inbound and outbound communications with customers.
  • Schedule appointments and follow up on leads.
  • Collaborate with sales and service departments to ensure seamless operations.

Benefits

  • Health and financial benefits.
  • Training and mentoring.
  • Employee Purchase Program.
  • MileOne Support Fund.
  • NextMile Scholarship Program.
  • Employee Assistance Program.
  • Professional development and advancement opportunities.
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