Lia Hyundai Enfield - Service BDC Appointment Coordinator

The Lia Group • Enfield, CT

1d

About The Position

Lia Hyundai Enfield is seeking a Service BDC Appointment Coordinator to join its service team. The coordinator makes outbound calls and follows up on service appointments, responds to customer questions about services performed or products purchased, and refers questions to the appropriate person when needed. The role may also include other duties assigned by the manager.

Requirements

• Be an organized and ambitious self-starter.
• Have an enthusiastic personality.
• Provide quality customer service.
• Be computer literate.
• Be prompt and courteous.
• Maintain a professional personal appearance.
• Have excellent verbal and written communication skills.
• Have a clean and valid driver's license.

Nice To Haves

• Knowledge of dealership procedures is preferred but not required.

Responsibilities

• Make outbound calls and establish follow-ups with service appointments.
• Answer customer questions about service performed or products purchased, or refer them to someone who can.
• Perform other duties assigned by the manager.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with employer match.
• Paid time off.
• Paid weekly.
• Employer-funded life insurance plan.
• Discounts on services and parts.
• Employee vehicle purchase plans.
• Company-provided uniforms.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed