Service Associate - West Towne

SpartanNash•Madison, WI
•Onsite

About The Position

The Service Associate provides satisfactory service and assistance to guests by bagging groceries, carrying purchases to vehicles, retrieving shopping carts, performing bottle-return tasks, and completing janitorial duties as needed. The role supports the financial best interests of the store during the shift and completes other assigned duties in a timely manner. The associate uses appropriate bagging supplies and techniques, handles spoiled or damaged products according to established guidelines, and maintains a clean, attractive, and well-stocked department. The position may also involve tasks in other departments to meet customer experience needs.

Requirements

  • Good oral communication skills.
  • Ability to interact politely and effectively with customers.
  • High school diploma or GED preferred.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Use appropriate bagging supplies and techniques when handling guests’ purchases.
  • Empty bottle bins and clean bottle machines and the bottle-return area.
  • Collect, return, clean, and organize shopping carts; take groceries to customers’ vehicles and load them.
  • Know the location of products carried in the store.
  • Handle spoiled or damaged products according to established guidelines.
  • Maintain a clean, attractive, and well-stocked department.
  • Work independently of others.
  • Perform cleaning duties and other assigned work in a timely manner.
  • Follow PPE and safety guidelines.
  • Follow food safety and cleaning expectations.
  • Follow guest experience guidelines.
  • Perform tasks in other departments as assigned to meet customer experience needs.
  • Complete additional responsibilities as assigned.
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