Service Associate - Flint/Saginaw, MI

Stryker • Detroit, MI

1d • $22 - $29 • Onsite

About The Position

The Service Associate is responsible for collecting single-use devices at hospitals within an assigned territory. The role involves visiting hospital areas including operating rooms, patient floors and rooms, Electrophysiology labs, and Cath labs. The associate engages hospital staff and other stakeholders to provide customer service, training, and education about Stryker Sustainability Solution bins and which devices can be collected.

Working with a supervisor and sales representatives, the associate builds customer relationships and increases collections of single-use devices. The position is field-based within hospitals, with administrative responsibilities including receipt-growth reporting and collection tracking. The associate also participates in weekly huddles, annual in-person team meetings, and administrative communications, and follows applicable policies and procedures.

Requirements

• Valid, unrestricted driver's license and appropriate insurance for required car travel.
• High school degree or GED.
• Use of a personal vehicle and ability to drive approximately 80–100 miles per day, depending on territory.
• Ability to obtain and maintain required credentials at hospitals in the assigned territory.
• Ability to effectively use computer programs such as Word, Excel, Outlook, Power BI, and PowerPoint.
• Ability to exert up to 60 pounds of force daily, push or pull up to 60 pounds, and lift up to 40 pounds.
• Near visual acuity (corrected), color vision, mobility, bending, standing, stooping, and finger dexterity.
• Ability to communicate effectively through presentations, email, and phone.
• Ability to use common office equipment, including a PC, Microsoft Office, and a smartphone.

Responsibilities

• Collect single-use devices at hospitals in the assigned territory.
• Visit hospital areas including operating rooms, patient floors and rooms, Electrophysiology labs, and Cath labs.
• Engage hospital staff and other stakeholders to provide customer service and training and education about collection bins and eligible devices.
• Partner with the supervisor and sales representatives to build customer relationships and increase collections.
• Participate in weekly team huddles, annual in-person team meetings, and administrative communications.
• Complete receipt-growth reporting and collection tracking.
• Follow the sales code of conduct and Stryker Employee Handbook policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED