Service Advisor

Keystone Chevrolet•Sand Springs, OK

About The Position

The Service Advisor is the face of the service department, greeting customers and understanding their vehicle repair needs while helping them feel confident those needs will be met. The role serves as a liaison between customers and Service Technicians, keeping customers informed about repair timelines, estimates, and when their vehicles are ready for pickup. Keystone Chevrolet is located in Sand Springs, Oklahoma, and serves customers in Northeast Oklahoma and beyond. The company describes its approach as providing pleasant, personalized service and treating clients like family.

Requirements

  • Outstanding customer service skills.
  • A positive attitude.

Nice To Haves

  • Previous experience in a similar role is highly desirable.

Responsibilities

  • Greet customers and understand their vehicle repair needs.
  • Help customers feel confident that their repair needs will be met.
  • Act as a liaison between customers and Service Technicians.
  • Keep customers updated on repair times, estimates, and when their vehicles are ready for pickup.

Benefits

  • Competitive compensation.
  • A supportive working environment with a team of professionals.
  • Discounts on vehicle purchases.
  • Advancement opportunities for high performers.
  • Medical, vision, and dental insurance.
  • Vacation time, holiday leave, and sick leave.
  • Company-paid continuing education and training.
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