Service Advisor

Big Brand Tire & Service • Denver, PA

1d • $24 - $32

About The Position

The Service Advisor delivers a world-class service experience by welcoming guests, explaining technicians’ findings in clear terms, and recommending appropriate products and services. The role builds lasting customer relationships while supporting efficient, safe shop operations and maintaining showroom and inventory standards. Service Advisors may also assist with shop flow when needed.

Requirements

• 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and transferable sales experience.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license.
• Ability to lift 70 lbs.
• Flexible availability, including weekends.
• Interest in learning, growing, and leading.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Serve as the liaison between customers and technicians, translating mechanical findings into clear recommendations.
• Sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting customer relationships.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Benefits

• Medical, dental, and vision insurance
• Health Savings and Flexible Spending Accounts
• Supplemental life and short- and long-term disability insurance
• Employee Assistance Program
• 401(k) with company match
• Flexible Paid Time Off
• Paid holidays
• Discounts on products and services
• Employee referral program
• Paid training and reimbursement for ASE certifications
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed