Service Advisor
About The Position
The Service Advisor helps customers with vehicle service needs by delivering a high-quality guest experience and serving as the liaison between customers and technicians. The role involves explaining mechanical findings in clear terms, recommending and selling relevant services and products, and building relationships that encourage repeat business. The Service Advisor also supports showroom and inventory standards and works with the team to keep operations smooth, efficient, and safe. The company describes opportunities for career growth and paid training, including reimbursement for ASE certifications.
Requirements
- 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and transferable sales experience.
- Proven ability to sell services and build trust.
- Strong communication and organizational skills.
- Self-starter with problem-solving ability and team spirit.
- Valid driver's license.
- Ability to lift 70 lbs.
- Flexible availability, including weekends.
Nice To Haves
- Interest in learning, growing, and leading.
Responsibilities
- Greet every guest and deliver a world-class service experience.
- Serve as the liaison between customers and technicians, translating mechanical information into clear recommendations.
- Sell tires, wheels, repairs, warranties, and services.
- Perform visual inspections and document findings.
- Build lasting customer relationships.
- Help maintain showroom and inventory standards.
- Partner with the team to keep operations smooth, efficient, and safe.
Benefits
- Medical, dental, and vision insurance
- Health savings and flexible spending accounts
- Supplemental life and short- and long-term disability insurance
- Employee assistance program
- 401(k) with company match
- Flexible paid time off
- Paid holidays
- Discounts on products and services
- Employee referral program
- Paid training and reimbursement for ASE certifications
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
