Service Advisor at Livermore Ford Lincoln
Livermore Ford•Livermore, CA
•Onsite
About The Position
Livermore Ford and Lincoln is looking for dynamic, energetic, career-oriented professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment.
Requirements
- Proven record of achieving exceptional Customer Satisfaction
- Previous customer service experience
- Highly skilled in multi-tasking and personal organization
- Above average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
Responsibilities
- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service to all customers
- Clearly document all vehicle symptoms as described by the customer
- Review all current and future vehicle service needs & recommendations with every customer
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
- Explain all completed work and charges to customers
Benefits
- Highly competitive compensation
- Paid training and development
- Medical, Vision and Dental Benefits
- 401(k) with company match
- Free College education courses for employees and their immediate family members
- Employee discounts
- Excellent culture
- Room for growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
