Service Advisor

Big Brand Tire & Service • Garden Grove, CA

2d • $22 - $28

About The Position

The Service Advisor delivers a world-class customer experience and serves as the liaison between customers and automotive technicians. The role involves explaining mechanical findings in clear terms, recommending and selling automotive products and services, and building customer relationships. The Service Advisor also helps maintain showroom and inventory standards and supports smooth, efficient, and safe operations.

Requirements

• 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and transferable sales experience.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver's license.
• Ability to lift 70 lbs.
• Flexible availability, including weekends.

Nice To Haves

• Interest in learning, growing, and leading.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customers and technicians, translating mechanical findings into clear recommendations.
• Sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships with customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Benefits

• Medical, dental, and vision insurance
• Health savings and flexible spending accounts
• Supplemental life and short- and long-term disability insurance
• Employee Assistance Program
• 401(k) with company match
• Flexible paid time off
• Paid holidays
• Discounts on products and services
• Employee referral program
• Paid training and reimbursement for ASE certifications
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed