Service Advisor

21st Century Equipment • Pueblo, CO

6d • $50,000 - $65,000

About The Position

21st Century Equipment LLC is hiring a full-time Service Advisor to connect agricultural customers with the repair and maintenance solutions they need. The role is central to the service department and involves customer support, communication, work-order coordination, technician oversight, and helping maintain efficient operations. The position offers a stable, consistent schedule intended to support work-life balance while delivering excellent customer service.

Requirements

• At least 3 years of experience in John Deere service department operations.
• Knowledge of standard job pricing, commission-based compensation, and basic service department financial principles.
• Basic accounting skills.
• Excellent communication, attention to detail, and organizational abilities.
• Strong teamwork and leadership qualities.
• Computer proficiency, including Microsoft Office.
• Ability to lift 50 lbs.

Responsibilities

• Welcome customers and assist with repair and maintenance needs.
• Serve as the central communication hub for the service department.
• Monitor and manage work orders from start to finish.
• Coordinate with technicians to ensure jobs meet company standards.
• Oversee technician performance and MST usage.
• Help manage department costs and maintain service efficiency.
• Address challenges proactively and keep the team aligned with departmental goals.

Benefits

• Medical insurance and HSA.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Paid holidays and PTO.
• 401(k) with company match.
• Growth opportunities.
• Positive work environment that rewards achievement and embraces innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed