Service Advisor | New Honda Dealership Opening January 2027

Carter Myers Automotive•Lexington Park, MD
•Onsite

About The Position

Carter Myers Automotive (CMA) is excited to announce the opening of our brand-new Honda dealership in January 2027, and we're looking for customer-focused individuals to join our Service Team as Service Advisors. Whether you're an experienced automotive Service Advisor or someone with strong customer service skills looking to start a new career, we want to hear from you. We provide the training, support, and career development needed to help motivated individuals succeed in the automotive industry. This is a unique opportunity to help launch CMA's newest Honda dealership and establish a service department known for excellence, transparency, and outstanding customer care. If you are passionate about helping customers, enjoy working in a fast-paced environment, and are ready to grow your career with a respected automotive organization, we encourage you to apply today. Join our founding team and help us deliver an exceptional service experience when our new Honda dealership opens in January 2027.

Requirements

  • Exceptional customer service and communication skills
  • Strong organizational and time-management abilities
  • Ability to multitask in a fast-paced environment
  • Basic computer proficiency
  • Valid driver's license and acceptable driving record

Nice To Haves

  • Previous automotive Service Advisor experience is preferred
  • Motivated individuals with exceptional customer service, sales, or hospitality experience
  • 1+ years of automotive Service Advisor experience preferred
  • Honda or import dealership experience preferred
  • Experience with CDK and other dealership management systems is highly preferred
  • Knowledge of automotive maintenance and repair services preferred
  • Sales, hospitality, retail, or customer service experience a plus
  • Strong ability to build customer relationships and recommend vehicle maintenance services

Responsibilities

  • Welcome customers and provide an exceptional service experience
  • Listen to customer concerns and accurately document vehicle needs
  • Communicate repair and maintenance recommendations
  • Prepare estimates and explain services in a professional manner
  • Coordinate repairs with technicians and parts personnel
  • Provide timely updates throughout the service process
  • Ensure customer satisfaction from check-in to vehicle delivery
  • Build lasting customer relationships that encourage repeat business

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • 401(k) with company support
  • Medical, Dental, and Vision Insurance
  • Paid Time Off
  • Employee Vehicle Purchase Program
  • Employee discounts
  • Ongoing training and professional development
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