Service Advisor

Big Brand Tire & Service • Santa Barbara, CA

2d • $22 - $29

About The Position

The Service Advisor delivers a world-class service experience by supporting customers through vehicle service needs. The role serves as the liaison between customers and technicians, translating mechanical findings into clear recommendations and selling tires, wheels, repairs, warranties, and other services. The Service Advisor also performs visual inspections, documents findings, helps maintain showroom and inventory standards, and works with the team to keep operations smooth, efficient, and safe.

Big Brand Tire & Service emphasizes customer service, career growth, and a respectful, inclusive workplace. The company describes opportunities across its stores, distribution center, and support center.

Requirements

• 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and transferable sales experience.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license.
• Ability to lift 70 lbs.
• Flexible availability, including weekends.
• Willingness to learn, grow, and lead.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Serve as the liaison between customers and technicians, translating mechanical findings into clear recommendations.
• Sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships with customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Benefits

• Medical, dental, and vision insurance.
• Health savings and flexible spending accounts.
• Supplemental life and short-/long-term disability insurance.
• Employee Assistance Program.
• 401(k) with company match.
• Flexible paid time off.
• Paid holidays.
• Discounts on products and services.
• Employee referral program.
• Paid training and reimbursement for ASE certifications.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed