Service Advisor

Big Brand Tire & Service•Scottsdale, AZ
•$21 - $30

About The Position

The Service Advisor greets customers and delivers a high-quality service experience, serving as the liaison between customers and technicians by translating mechanical findings into clear recommendations. The role sells tires, wheels, repairs, warranties, and other services; performs visual inspections and documents findings; and builds lasting customer relationships. The Service Advisor also helps maintain showroom and inventory standards and works with the team to support smooth, efficient, and safe operations. The position calls for a dependable, customer-focused problem solver who is interested in learning, growing, and leading.

Requirements

  • 1–3 years of experience in automotive service sales or retail automotive, or a strong customer-service background with transferable sales experience.
  • Proven ability to sell services and build trust.
  • Strong communication and organizational skills.
  • Self-starter with problem-solving ability and team spirit.
  • Valid driver's license.
  • Ability to lift 70 lbs.
  • Flexible availability, including weekends.

Nice To Haves

  • Interest in learning, growing, and leading.

Responsibilities

  • Greet every guest and deliver a world-class service experience.
  • Act as the liaison between customers and technicians, translating mechanical findings into clear recommendations.
  • Sell tires, wheels, repairs, warranties, and services.
  • Perform visual inspections and document findings.
  • Build lasting customer relationships.
  • Help maintain showroom and inventory standards.
  • Partner with the team to keep operations smooth, efficient, and safe.

Benefits

  • Medical, dental, and vision insurance.
  • Health savings and flexible spending accounts.
  • Supplemental life and short- and long-term disability insurance.
  • Employee Assistance Program.
  • 401(k) with company match.
  • Flexible paid time off.
  • Paid holidays.
  • Discounts on products and services.
  • Employee referral program.
  • Paid training and reimbursement for ASE certifications.
  • Career growth opportunities.
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