Service Advisor

Lithia & Driveway • Wappingers Falls, NY

17d • $64,000 - $161,000 • Onsite

About The Position

Dealership: L0711 DCH Wappingers Falls Toyota Wappingers Falls Toyota NOW HIRING: AUTOMOTIVE SERVICE ADVISORS Schedule: Open availability required, including Saturdays. This is an onsite position. If you like being busy and enjoy helping customers, this is your opportunity to apply today. You can maximize your earning potential by joining a high-performing service team. You will focus on customer satisfaction and long-term relationships.

Requirements

• Previous Service Advisor experience
• Automotive technician background
• Deliver high-quality customer support
• 3+ years of experience with vehicle systems and maintenance
• Team-oriented
• Valid driver's license and clean driving record
• High school diploma (or equivalent), 18+

Responsibilities

• Promote communication between customers and technicians
• Identify vehicle concerns and recommend appropriate services
• Prepare accurate estimates for parts, labor, and repairs
• Write and manage repair orders (ROs) from start to finish
• Communicate additional service needs based on inspections
• Verify and process warranty and service contract coverage
• Keep customers informed on timelines, costs, and service updates

Benefits

• Medical, Dental, and Vision coverage
• Paid Time Off & Holidays
• Paid Family Leave
• 401(k) with company participation
• Employee Stock Purchase Plan
• Paid Life Insurance and Disability coverage
• Ongoing training through Lithia Learning Center
• Vehicle purchase discounts and wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED