Service Advisor

Heller Motors Inc • Pontiac, IL

7h • $60,000 - $80,000 • Onsite

About The Position

Heller Motors is seeking a qualified, motivated Service Advisor to join its growing service department. The Service Advisor greets customers by phone and in person, assists with inquiries, performs vehicle walk-arounds, and documents customer concerns. The role keeps customers informed about completion times, expenses, and service updates, and acts as a liaison between customers and service technicians while providing top-quality customer service.

The ideal candidate has basic computer skills and can multitask effectively in an extremely fast-paced environment. Prior experience in an automotive advisor role is a major plus.

Requirements

• Basic computer skills.
• Ability to multitask and work in an extremely fast-paced environment while providing excellent customer service.
• At least 1 year of Service Advisor experience.

Nice To Haves

• Prior experience working in an automotive advisor role.

Responsibilities

• Greet customers by phone and in person and assist them with inquiries.
• Perform vehicle walk-arounds and document customer concerns.
• Keep customers updated on completion times, expenses, and service updates.
• Act as a liaison between customers and service technicians.
• Provide top-quality customer service.

Benefits

• Ongoing training
• Competitive pay
• 401(k) plan
• 401(k) matching
• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• Employee discount
• Life insurance
• Fun, friendly working environment

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed