Service Advisor

Big Brand Tire & Service • Buena Park, CA

3d • $21 - $29

About The Position

The Service Advisor greets customers and delivers a world-class service experience, serving as the liaison between customers and technicians by translating mechanical issues into clear recommendations. The role sells tires, wheels, repairs, warranties, and other services; performs visual inspections and documents findings; and builds relationships that encourage repeat business. The Service Advisor also helps maintain showroom and inventory standards and works with the team to keep operations smooth, efficient, and safe. The position is with Big Brand Tire & Service, which emphasizes customer service, career growth, and a respectful, inclusive workplace.

Requirements

• 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and transferable sales experience.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license.
• Ability to lift 70 lbs.
• Flexible availability, including weekends.

Nice To Haves

• Willingness to learn, grow, and lead.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customers and technicians, translating mechanical issues into clear recommendations.
• Sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships with customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Benefits

• Medical, dental, and vision insurance.
• Health savings and flexible spending accounts.
• Supplemental life and short- and long-term disability insurance.
• Employee Assistance Program.
• 401(k) with company match.
• Flexible paid time off.
• Paid holidays.
• Discounts on products and services.
• Employee referral program.
• Paid training and reimbursement for ASE certifications.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed