Service Advisor

A & L RV Sales • Kodak, TN

5d

About The Position

A&L RV Sales is seeking a Service Advisor to join its growing team. The Service Advisor initiates and processes requests for repair services, provides administrative support to the Service Department, and keeps customers informed about the progress of their work.

Requirements

• A minimum of one year of service experience is preferred.
• Previous RV product or camping lifestyle experience.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow-up skills.
• Ability to follow department procedures and policies.
• May lift up to 25 lbs. and/or move up to 50 lbs. with assistive devices.
• Prolonged periods of standing, stooping, crawling, and bending.

Nice To Haves

• A minimum of one year of service experience.
• Valid driver's license.

Responsibilities

• Determine specialized product needs and services by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations before scheduling appointments.
• Keep customers apprised of work progress.
• Provide administrative support to the Service Department.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed