Service Advisor
Big Brand Tire & Service•Clovis, CA
•$22 - $30
About The Position
The Service Advisor helps customers with vehicle service needs by providing a high-quality service experience and acting as the liaison between customers and technicians. The role involves explaining technicians’ findings in clear terms, recommending and selling products and services, documenting vehicle inspections, and building lasting customer relationships. Service Advisors also help maintain showroom and inventory standards and work with the team to keep operations smooth, efficient, and safe.
Requirements
- 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and transferable sales experience.
- Proven ability to sell services and build trust.
- Strong communication and organizational skills.
- Self-starter with problem-solving ability and team spirit.
- Valid driver’s license.
- Ability to lift 70 lbs.
- Flexible availability, including weekends.
Nice To Haves
- Eagerness to learn, grow, and lead.
Responsibilities
- Greet every guest and deliver a world-class service experience.
- Act as the liaison between customers and technicians, translating mechanical findings into clear recommendations.
- Sell tires, wheels, repairs, warranties, and services.
- Perform visual inspections and document findings.
- Build lasting relationships that encourage repeat customers.
- Help maintain showroom and inventory standards.
- Partner with the team to keep operations smooth, efficient, and safe.
Benefits
- Medical, dental, and vision insurance.
- Health savings and flexible spending accounts.
- Supplemental life and short- and long-term disability insurance.
- Employee Assistance Program.
- 401(k) with company match.
- Flexible paid time off.
- Paid holidays.
- Discounts on products and services.
- Employee referral program.
- Paid training and reimbursement for ASE certifications.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
