Service Advisor

Gateway Tire & Service Center•Flowood, MS

7d•$16 - $18

About The Position

The Service Advisor delivers a world-class service experience by greeting guests, serving as the liaison between customers and technicians, and translating mechanical findings into clear recommendations. The role sells tires, wheels, repairs, warranties, and services; performs visual inspections and documents findings; and builds lasting customer relationships. Service Advisors also help maintain showroom and inventory standards and work with the team to keep operations smooth, efficient, and safe. The position may require occasionally supporting shop operations.

Requirements

1–3 years of experience in automotive service sales or retail automotive, with strong customer service and a transferable sales background.
Proven ability to sell services and build trust.
Strong communication and organizational skills.
Self-starter with problem-solving ability and team spirit.
Valid driver’s license.
Ability to lift 70 lbs.
Flexible availability, including weekends.

Nice To Haves

Interest in learning, growing, and leading.

Responsibilities

Greet every guest and deliver a world-class service experience.
Act as the liaison between customers and technicians, translating mechanical information into clear recommendations.
Sell tires, wheels, repairs, warranties, and services.
Perform visual inspections and document findings.
Build relationships that turn first-time guests into lifelong customers.
Help maintain showroom and inventory standards.
Partner with the team to keep operations smooth, efficient, and safe.
Occasionally support shop flow.