Service Advisor

Big Brand Tire & Service•Spanish Fork, UT
•$19 - $25

About The Position

As a Service Advisor with Big Brand Tire & Service, you will help customers understand their vehicle service needs and ensure they receive a high-quality experience. You will serve as the liaison between customers and technicians, explain mechanical findings in clear terms, and recommend and sell tires, wheels, repairs, warranties, and other services. The role also includes inspecting vehicles, documenting findings, maintaining showroom and inventory standards, and supporting safe, efficient shop operations. The company emphasizes teamwork, customer service, and career growth.

Requirements

  • 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and transferable sales experience.
  • Proven ability to sell services and build trust.
  • Strong communication and organizational skills.
  • Self-starter with problem-solving ability and team spirit.
  • Valid driver’s license.
  • Ability to lift 70 lbs.
  • Flexible availability, including weekends.
  • Willingness to learn, grow, and lead.

Responsibilities

  • Greet every guest and deliver a world-class service experience.
  • Act as the liaison between customers and technicians by translating mechanical information into clear recommendations.
  • Sell tires, wheels, repairs, warranties, and services.
  • Perform visual inspections and document findings.
  • Build lasting relationships with customers.
  • Help maintain showroom and inventory standards.
  • Partner with the team to keep operations smooth, efficient, and safe.

Benefits

  • Medical, dental, and vision insurance
  • Health Savings and Flexible Spending Accounts
  • Supplemental life and short- and long-term disability insurance
  • Employee Assistance Program
  • 401(k) with company match
  • Flexible Paid Time Off
  • Paid holidays
  • Discounts on products and services
  • Employee referral program
  • Paid training and reimbursement for ASE certifications
  • Career growth opportunities
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