Service Advisor | New Honda Dealership Opening January 2027
About The Position
Carter Myers Automotive (CMA) is excited to announce the opening of our brand-new Honda dealership in January 2027, and we're looking for customer-focused individuals to join our Service Team as Service Advisors. Whether you're an experienced automotive Service Advisor or someone with strong customer service skills looking to start a new career, we want to hear from you. We provide the training, support, and career development needed to help motivated individuals succeed in the automotive industry. This is a unique opportunity to help launch CMA's newest Honda dealership and establish a service department known for excellence, transparency, and outstanding customer care.
Requirements
- Exceptional customer service and communication skills
- Strong organizational and time-management abilities
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Valid driver's license and acceptable driving record
Nice To Haves
- Previous automotive Service Advisor experience is preferred
- 1+ years of automotive Service Advisor experience preferred
- Honda or import dealership experience preferred
- Experience with CDK and other dealership management systems is highly preferred
- Knowledge of automotive maintenance and repair services preferred
- Sales, hospitality, retail, or customer service experience a plus
- Strong ability to build customer relationships and recommend vehicle maintenance services
Responsibilities
- Welcome customers and provide an exceptional service experience
- Listen to customer concerns and accurately document vehicle needs
- Communicate repair and maintenance recommendations
- Prepare estimates and explain services in a professional manner
- Coordinate repairs with technicians and parts personnel
- Provide timely updates throughout the service process
- Ensure customer satisfaction from check-in to vehicle delivery
- Build lasting customer relationships that encourage repeat business
Benefits
- Employee Stock Ownership Plan (ESOP)
- 401(k) with company support
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Employee Vehicle Purchase Program
- Employee discounts
- Ongoing training and professional development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
