Service Advisor

Big Brand Tire & Service • Santa Paula, CA

3d • $22 - $29

About The Position

The Service Advisor greets guests and delivers a world-class service experience, serving as the liaison between customers and technicians by translating mechanical findings into clear recommendations. The role sells tires, wheels, repairs, warranties, and services; performs visual inspections and documents findings; and builds lasting customer relationships. The Service Advisor also helps maintain showroom and inventory standards and partners with the team to keep operations smooth, efficient, and safe. The position requires flexible availability, including weekends, and may occasionally involve supporting shop flow.

Requirements

• 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and a transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license.
• Ability to lift 70 lbs.
• Flexible availability, including weekends.
• Willingness to learn, grow, and lead.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customers and technicians, translating mechanical findings into clear recommendations.
• Sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships with customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.
• Occasionally support shop flow.

Benefits

• Medical, dental, and vision insurance
• Health savings and flexible spending accounts
• Supplemental life and short- and long-term disability insurance
• Employee assistance program
• 401(k) with company match
• Flexible paid time off
• Paid holidays
• Discounts on products and services
• Employee referral program
• Paid training and reimbursement for ASE certifications
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed