Service Advisor
About The Position
The Service Advisor welcomes guests and delivers a high-quality service experience, serving as the liaison between customers and technicians by translating mechanical findings into clear recommendations. The role sells tires, wheels, repairs, warranties, and other services; performs visual inspections and documents findings; and builds lasting customer relationships. The Service Advisor also helps maintain showroom and inventory standards and works with the team to keep operations smooth, efficient, and safe. The position calls for 1–3 years of relevant experience, strong customer service and sales skills, a valid driver’s license, and the ability to lift 70 pounds. Flexible availability, including weekends, is required.
Requirements
- 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and a transferable sales background.
- Proven ability to sell services and build trust.
- Strong communication and organizational skills.
- Self-starter with problem-solving ability and team spirit.
- Valid driver’s license.
- Ability to lift 70 pounds.
- Flexible availability, including weekends.
Nice To Haves
- Interest in learning, growing, and leading.
Responsibilities
- Greet every guest and deliver a world-class service experience.
- Act as the liaison between customers and technicians, translating mechanical findings into clear recommendations.
- Sell tires, wheels, repairs, warranties, and services.
- Perform visual inspections and document findings.
- Build lasting relationships with customers.
- Help maintain showroom and inventory standards.
- Partner with the team to keep operations smooth, efficient, and safe.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings Accounts
- Flexible Spending Accounts
- Supplemental life insurance
- Short- and long-term disability insurance
- Employee Assistance Program
- 401(k) with company match
- Flexible Paid Time Off
- Paid holidays
- Discounts on products and services
- Employee referral program
- Paid training and reimbursement for ASE certifications
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
