Service Advisor

DAHL • La Crosse, WI

11d

About The Position

Dahl Automotive is hiring a Service Advisor for Dahl La Crosse in downtown La Crosse, Wisconsin. The role is a fast-paced, high-energy position focused on providing excellent customer service throughout vehicle maintenance and repair. The Service Advisor greets guests, assesses their service needs, communicates with technicians and keeps customers informed during their appointments. Dahl Automotive describes its team culture as supportive, with career-path opportunities, and says the position rewards customer service and sales.

Requirements

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time-management skills.
• Strong communication skills with customers.
• Strong record of positive customer-satisfaction results.
• Team-oriented and self-motivated.
• Able to work with little supervision.
• Clean driving record and valid driver’s license.

Responsibilities

• Greet guests as they arrive in the climate-controlled service drive.
• Listen to guests and assess their vehicle service needs or concerns.
• Communicate with technicians to provide the information they need to complete vehicle service.
• Regularly communicate with customers about the status of their service appointments.
• Maintain customer happiness scores at or above company standards.
• Maintain good working relationships with factories and foster positive employee relations.

Benefits

• Paid time off.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with an automatic 3% company contribution.
• Life insurance.
• Disability insurance.
• Accident insurance.
• Discounts on vehicles and services.
• Other company benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed