Service Advisor

Big Brand Tire & Service • Downey, ID

3d • $23 - $30

About The Position

The Service Advisor supports customers through vehicle service by providing a world-class guest experience and serving as the liaison between customers and technicians. The role involves explaining mechanical findings in clear terms, recommending and selling services and products, and helping ensure smooth, efficient, and safe store operations. The position also contributes to showroom and inventory standards and builds lasting customer relationships.

Requirements

• 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and transferable sales experience.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license.
• Ability to lift 70 lbs.
• Flexible availability, including weekends.

Nice To Haves

• Interest in learning, growing, and leading.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customers and technicians, translating mechanical information into clear recommendations.
• Sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships with customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Benefits

• Medical, dental, and vision insurance
• Health savings and flexible spending accounts
• Supplemental life and short- and long-term disability insurance
• Employee assistance program
• 401(k) with company match
• Flexible paid time off
• Paid holidays
• Discounts on products and services
• Employee referral program
• Paid training and reimbursement for ASE certifications
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed