Service Advisor - Friendship CJDR of Bristol
Friendship Automotive•Bristol, TN
About The Position
Friendship Automotive is seeking a Service Advisor to join the team at Friendship CJDR of Bristol. The role is customer-focused and involves guiding customers through vehicle service and repair work, from documenting concerns and recommending services to providing estimates and communicating completed work. This is a second-shift position scheduled from 11 AM to 8 PM. Compensation is driven by incentives and commission, with training compensation based on experience.
Requirements
- One or more years of experience with verifiable success in a Service Advisor role is preferred.
- Strong focus on providing excellent customer service.
- Excellent written and in-person communication skills.
- Ability to work well in a process-driven environment.
- Willingness to work in a fast-paced position.
- Attention to detail and organization.
- Professional, well-groomed personal appearance.
Nice To Haves
- One or more years of experience with verifiable success in a Service Advisor role.
Responsibilities
- Promptly greet customers and obtain their contact and vehicle information.
- Clearly document vehicle issues and customer concerns.
- Determine and recommend necessary maintenance or repairs.
- Prepare accurate estimates for service costs.
- Monitor the service process and frequently update customers.
- Communicate completed services and charges to customers.
- Verify invoices and repair orders.
- Assist the Service Manager as needed.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off
- Company holidays
- 401(k)
- Wellness and gym reimbursements
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
