Service Advisor

Big Brand Tire & Service • Seaside, CA

2d • $26 - $40

About The Position

The Service Advisor delivers a world-class customer service experience and serves as the liaison between customers and technicians. The role involves explaining vehicle findings and service recommendations in clear terms, selling automotive products and services, and building lasting customer relationships. Service Advisors also help maintain showroom and inventory standards and support smooth, efficient, and safe store operations.

Requirements

• 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and transferable sales experience.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver's license.
• Ability to lift 70 lbs.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Serve as the liaison between customers and technicians, translating mechanical information into clear recommendations.
• Sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting customer relationships.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Benefits

• Medical, dental, and vision insurance.
• Health Savings and Flexible Spending Accounts.
• Supplemental life and short- and long-term disability insurance.
• Employee Assistance Program.
• 401(k) with company match.
• Flexible paid time off.
• Paid holidays.
• Discounts on products and services.
• Employee referral program.
• Paid training and reimbursement for ASE certifications.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed