Service Advisor | Base + Commission-Jim Click Hyundai Auto Mall

Gee Automotive Companies • Tucson, AZ

1d

About The Position

Jim Click Hyundai Auto Mall is hiring a Main Shop Service Advisor to connect customers with technicians in a fast-paced, high-volume service environment. The role guides customers through the repair process, coordinates communication between the service drive and the shop, and supports an efficient, positive service experience. The dealership describes a steady workflow, ongoing training, and opportunities to grow into senior advisor or management roles.

Requirements

• Be at least 18 years old.
• Have a valid driver’s license and a clean driving record.
• Pass a criminal background check and pre-employment drug screen.
• Have strong communication and interpersonal skills.
• Be able to multitask and stay organized in a fast-paced environment.
• Have basic automotive knowledge or be willing to learn quickly.
• Be dependable, punctual, professional, and customer focused.

Nice To Haves

• Previous automotive service advisor or customer service experience.
• Computer proficiency and experience with service software.

Responsibilities

• Greet customers promptly and professionally in the service drive.
• Listen to customer concerns and accurately document service needs.
• Create repair orders and clearly communicate work to technicians.
• Provide customers with estimates, timelines, and recommendations.
• Keep customers informed about repair status.
• Coordinate workflow among technicians, parts, and service teams.
• Review completed work for accuracy and explain services at delivery.
• Recommend additional maintenance and services based on vehicle needs.
• Handle customer questions, concerns, and follow-up to ensure satisfaction.
• Follow dealership policies, safety standards, and service procedures.

Benefits

• Employer-subsidized medical insurance with comprehensive coverage options.
• Employer-subsidized dental insurance with comprehensive coverage options.
• Company-paid life insurance.
• Employee Assistance Plan.
• Text-based Telehealth.
• Voluntary short- and long-term disability, critical illness, accident, pet, and additional life insurance.
• 401(k) with company match.
• Paid time off that begins accruing on Day 1.
• Exclusive employee pricing on parts, service, and vehicle purchases.
• Ongoing training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed