Service Advisor

Fremont Auto recon • Casper, WY

12d

About The Position

Fremont Motors is hiring a professional, customer-focused Service Advisor to serve as the connection between customers and the service team. The role is suited to someone who enjoys working with people, is interested in cars, and is skilled at problem-solving. The advisor is the primary customer contact in the service department and works with technicians to support timely, accurate service while providing clear communication and professional customer care.

Requirements

• Previous experience in customer service, automotive service, or sales is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Ability to handle multiple tasks in a fast-paced environment.
• Professional and positive attitude.

Nice To Haves

• Knowledge of automotive systems.

Responsibilities

• Serve as the primary point of contact for customers in the service department.
• Schedule service appointments and follow up on repair orders.
• Clearly communicate vehicle issues, recommended services, and pricing to customers.
• Work closely with technicians to ensure timely and accurate service.
• Provide exceptional customer service and resolve concerns professionally.
• Maintain accurate records of customer interactions and service transactions.

Benefits

• 401(k) plan with matching contributions.
• Employee discounts on parts and services.
• Employee discounts on new and used vehicles.
• Paid hands-on training.
• Paid time off accrued starting on the first day of employment.
• Holiday pay.
• Yearly tenure bonus.
• Floating holiday, with each employee receiving their birthday off.
• Memorial Day and Labor Day weekends off.
• Competitive pay with performance incentives.
• Opportunities for career growth and development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed