Service Advisor

Big Brand Tire & Service • Pittsburg, CA

2d • $26 - $40

About The Position

As a Service Advisor, you help customers understand vehicle service needs and support a smooth, safe operation. You greet guests, serve as the link between customers and technicians, explain mechanical findings as clear recommendations, and sell tires, wheels, repairs, warranties, and other services. You also perform visual inspections, document findings, maintain showroom and inventory standards, and work with the team to deliver a world-class customer experience. The role calls for someone who enjoys problem-solving, building customer relationships, and learning and growing with the company.

Requirements

• 1–3 years of experience in automotive service sales or retail automotive, or a strong customer-service background with transferable sales experience.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license.
• Ability to lift 70 lbs.
• Flexible availability, including weekends.

Nice To Haves

• Interest in learning, growing, and leading.
• ASE certification; paid training and reimbursement for ASE certifications are offered.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customers and technicians, translating mechanical information into clear recommendations.
• Sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships with customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Benefits

• Medical, dental, and vision insurance.
• Health Savings and Flexible Spending Accounts.
• Supplemental life and short- and long-term disability insurance.
• Employee Assistance Program.
• 401(k) with company match.
• Flexible paid time off.
• Paid holidays.
• Discounts on products and services.
• Employee referral program.
• Paid training and reimbursement for ASE certifications.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed