Service Advisor - Busy Hyundai Dealership
Bob Bell Ford Hyundai•Glen Burnie, MD
•$50,000 - $95,000•Onsite
About The Position
Bob Bell Hyundai is looking for a Service Advisor for its busy Service Department. This role involves interacting with customers, diagnosing vehicle needs, preparing estimates, and ensuring customer satisfaction throughout the service process.
Requirements
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
Nice To Haves
- ADP/CDK computer experience a plus
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance based on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Benefits
- Medical and Prescription Drug Plans
- Health Savings Account (HSA) Eligibility
- Wellness Program
- Dental and Vision Plans
- 401K
- Disability and Life Insurance
- Employee Car Purchase Program
- Career Progression
- Great Company Culture
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
