Service Advisor

Ferrari Maserati of Fort Lauderdale•Fort Lauderdale, FL

7d•Onsite

About The Position

The Ferrari Maserati of Fort Lauderdale is seeking to hire an experienced Service Advisor to work in our new state-of-the-art facility in Fort Lauderdale. We are looking for an experienced Service Advisor that will be responsible for customer relations and service sales. The job requires the proper satisfaction of customer and vehicle related problems, meeting predetermined service sales objectives and the thorough and accurate performance of designated administrative activities. We will provide Sign on Bonus for applicants who have Brand Experience. Relocation Assistance is provided. To qualify you must have 5 plus years of experience. The Service Advisor will visually inspect vehicles and gather information about the vehicle performance, complete work order and calculate and prepare service costs. Interact with Sales Managers to determine immediate service needs Serve as a liaison between Technicians and Sales Managers to ensure proper workflow

Requirements

5 plus years of experience
Proven record of achieving exceptional customer satisfaction in an Automotive Dealership setting
High degree of ownership and accountability with the ability to prioritize effectively
High degree of integrity and professionalism with excellent communication skills
Above average energy level with the ability to work in a competitive environment
CDK experience preferred
2 years minimum experience required

Responsibilities

Customer relations and service sales
Proper satisfaction of customer and vehicle related problems
Meeting predetermined service sales objectives
Thorough and accurate performance of designated administrative activities
Visually inspect vehicles and gather information about vehicle performance
Complete work order and calculate and prepare service costs
Interact with Sales Managers to determine immediate service needs
Serve as a liaison between Technicians and Sales Managers to ensure proper workflow