Service Advisor
Dahl Automotive•La Crosse, WI
•Onsite
About The Position
Dahl Automotive is hiring a Service Advisor for Dahl La Crosse in downtown La Crosse, Wisconsin. This is a fast-paced, high-energy customer service role. The Service Advisor greets service guests, assesses their vehicle maintenance and repair needs, and communicates with customers throughout the service process. The role also involves coordinating with technicians and maintaining customer satisfaction.
Requirements
- Organized and friendly personality.
- Demonstrated ability to manage others.
- Time management skills.
- Strong customer communication skills.
- Strong record of positive customer satisfaction results.
- Team-oriented and self-motivated.
- Able to work with little supervision.
- Clean driving record and valid driver's license.
Responsibilities
- Greet guests as they arrive in the climate-controlled service drive.
- Listen to guests and assess their vehicle service needs or concerns.
- Communicate relevant information to technicians so they can complete vehicle service appropriately.
- Regularly update customers about the status of their service appointments.
- Maintain Customer Happiness scores at or above company standards.
- Maintain good working relationships with manufacturers and foster positive employee relations.
Benefits
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with automatic 3% company contribution
- Life insurance
- Disability insurance
- Accident insurance
- Discounts on vehicles and services
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
