Kendall Subaru Service Advisor

Kendall Auto Group•Eugene, OR

1d•$100,000•Onsite

About The Position

Kendall Subaru of Eugene is seeking strong, energetic candidates to join their Service team and help redefine the Automotive service experience. As a Service Advisor, you will be the first point of contact for customers in the service department, aiming to build lifelong service customers. This role operates in a fast-paced environment serving clients throughout the community. The company is a premier employer in Eugene and one of the largest family-owned and operated dealers in the Pacific Northwest, with a history dating back to 1937. Their mission is to deliver an unrivaled customer experience through a motivated, knowledgeable, and caring team, while also being exceptional stewards of the communities they operate in.

Requirements

2 years of service writing experience is preferred.
A valid driver’s license.
A good driving record.
High level customer service experience.
Ability to demonstrate time management.
Strong work ethics.
Strong communication skills.
Ability to make recommendations and prioritize items in order of importance for customers.

Nice To Haves

Knowledge of automobile repair and maintenance.

Responsibilities

Interfacing and communicating with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance.
Verifying work was properly performed and diagnosed.
Researching vehicle history to make educated recommendations.
Inputting and maintaining customer information.
Completing work tasks in an efficient and organized manner.
Using telephone, email, and chat systems to communicate with customers throughout the day.
Scheduling service appointments.
Effectively communicating information from the customer to the technician to properly diagnose their vehicles.