Service Advisor-Stonebriar

Stonebriar Chevrolet • Frisco, TX

4d

About The Position

Stonebriar Chevrolet is seeking an experienced Service Advisor with a record of taking care of customers. The Service Advisor owns the customer’s experience in the service lane and serves as a key point of contact, with knowledge of product offerings, inventory needs, technician scheduling, and customer service. The role includes greeting vehicle owners on the drive line and explaining the repair process.

The dealership describes its service team as integral to its success and offers a five-day work week, with Sundays closed, a training program, and career paths for motivated employees. Stonebriar Chevrolet is a Berkshire Hathaway company and an equal opportunity employer that values diversity.

Requirements

• Organized and friendly personality.
• Demonstrated ability to work well with others.
• Time-management skills.
• Strong communication skills with customers.
• Professional, well-groomed personal appearance.
• Clean driving record.
• Valid driver’s license.
• Willingness to submit to a pre-employment background check and drug screen.
• Experienced Service Advisor with a track record of taking care of customers.

Responsibilities

• Oversee the flow of the drive lane and ensure customers receive prompt, courteous, and effective service.
• Take ownership of the customer experience and complete additional assignments that help leave customers with a positive impression of the dealership.
• Provide concierge support for owner inquiries by phone or in person to ensure customers are handled appropriately.
• Ensure the daily inventory of technicians’ time is consistently sold to service customers.
• Maintain high CSI standards.
• Greet vehicle owners on the drive line and explain the repair process.

Benefits

• 401(k) with an annual discretionary employer match; immediate eligibility beginning on the first day of employment.
• Multiple medical plan options for employees and their families, including a health reimbursement plan option.
• Five-day work week; dealership is closed on Sundays.
• Training program covering dealership processes and products.
• Career paths and promotion-from-within opportunities for motivated individuals.
• Great team environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed