Mazda White Plains Automotive Service Advisor

The Premier Collection•Village of Elmsford, NY

150d•Onsite

About The Position

Mazda White Plains, a proud member of The Premier Collection, is seeking a customer-centric Service Advisor to join our growing Fixed Operations team. We are a new, State-of-the-Art facility located in the heart of Westchester County. We have assembled a very experienced management team to support you as you embark on your journey of excellence and customer centricity.

Requirements

Experience preferred but will consider someone with strong communication skills, coupled with high horsepower work ethic.
Proven excellent CSI or CX360 is a plus.

Responsibilities

Greet clients, many of whom have never been here before.
Assess concerns and offer solutions in both digital and in a print out form.
Communicate in customer-friendly terms recommended services and pricing.
Coordinate workflow with Parts Dept. and technicians.
Handle invoicing and payment processing.
Hands-on approach to cultivate your new client base with many first-time visitors.

Benefits

Pay structure (salary, and monthly commission)
Bonus opportunities
Health insurance
PTO
Retirement plans
Employee discounts
Training and career growth opportunities
Work/life balance - 5 day work week & up to 3 weeks vacation
Competitive hourly pay based on experience
Ongoing training and Career Development
Professional Seminars
Employee Discounts on all new car, used car, service parts, accessories and gear
Monthly Birthday and Anniversary Celebrations
We 100% believe in promoting from within
Free lunch on Saturdays
Flexible Schedules
Health insurance with a % of employer contribution
Opportunities for advancement
Family-friendly atmosphere
3rd generation family business
401(K) Plan