Service Advisor

Mullinax Ford • Mobile, AL

13d

About The Position

Mullinax Automotive is seeking a high-energy, customer-service- and sales-oriented Service Advisor to join its multi-store enterprise. The ideal candidate is personable, hardworking, self-motivated, goal-oriented, and positive. Mullinax Automotive emphasizes training, a supportive culture, and opportunities for advancement. The schedule is Monday through Friday with alternating Saturdays, and no nights or Sundays.

Requirements

• Must be at least 18 years old.
• Excellent customer service skills.
• Professional appearance.
• Excellent written, verbal, and interpersonal communication skills.
• Strong time-management skills.
• Basic vehicle knowledge.
• Basic computer, email, and internet proficiency.
• Able to bend, kneel, squat, stand, and lift heavy objects as needed.
• Able to withstand exposure to adverse weather conditions, chemicals, odors, dirt, and dust.
• High school diploma or equivalent.
• Valid driver's license with an acceptable motor vehicle driving record according to dealership guidelines.
• Must pass background screening and drug test.

Responsibilities

• Provide superior customer satisfaction.
• Set and prepare for customer appointments.
• Greet and consult with customers about applicable vehicle repairs and maintenance.
• Communicate cost and time estimates effectively to customers.
• Distribute work efficiently among technicians.
• Produce final repair orders for customers.
• Clean and maintain the work environment to support workplace safety.
• Follow company procedures and standards.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision plans.
• Paid basic employer life insurance.
• Additional supplemental insurance.
• Wellness program.
• 401(k) plan with match.
• Paid time off.
• Employee purchase program.
• Training programs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED