Service Advisor

Markley Buick GMC • Fort Collins, CO

85d • Onsite

About The Position

Markley Buick GMC is seeking a Service Consultant for their Fort Collins, Colorado location. This is an opportunity to work in an environment where process, teamwork, and integrity are paramount. The dealership, family-owned since 1936, aims to make a positive impact on clients, team members, and the community through uncompromised integrity, empathy, and excellence. They are looking for professionals who take ownership, communicate well, and understand the value of trust. The ideal candidate will help create an organized, professional, transparent, and caring service experience for clients, managing communication, coordinating repairs, quoting jobs, and ensuring clients are informed throughout the process. This fast-paced role requires strong communication, attention to detail, multitasking ability, and a calm, solutions-oriented mindset.

Requirements

• Takes ownership without needing to be micromanaged
• Communicates clearly and proactively
• Can handle a heavy workload without becoming overwhelmed
• Thrives in structured, process-oriented environments
• Understands the importance of follow-up and follow-through
• Treats clients and teammates with respect
• Brings positivity and professionalism to work each day
• Works well under pressure and adapts quickly
• Values teamwork over ego
• Wants to grow personally and professionally

Nice To Haves

• Automotive service advisor experience is preferred.
• Experience with warranty or service contract administration is a plus.

Responsibilities

• Greet and assist service clients professionally and warmly
• Correctly quote and explain recommended repairs and maintenance
• Maintain consistent communication throughout the repair process
• Coordinate effectively with technicians and internal teams
• Manage workflow and prioritize tasks in a fast-paced environment
• Handle warranty and service contract submissions accurately
• Ensure documentation and repair orders are completed properly
• Deliver a high-level customer experience from start to finish
• Help contribute to a positive, accountable, team-oriented culture

Benefits

• Competitive compensation
• Health benefits
• 401(k) with employer match
• Paid time off
• Supportive leadership team
• Ongoing growth opportunities
• A team you’ll actually enjoy working with

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed