Service Advisor - Toyota Greeley

McDonald AutomotiveGreeley, CO
Onsite

About The Position

At McDonald Toyota Greeley, we deliver Toyota’s legacy of quality and durability with the personalized care of a locally owned dealership. Proudly serving northern Colorado, we’re a dealership that values relationships, consistency, and investing in our people—both on and off the showroom floor.

Requirements

  • Valid driver’s license and clean driving record
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team-oriented and self-motivated
  • Able to work independently

Nice To Haves

  • 1-3 years of progressive experience in auto service is preferred but not required

Responsibilities

  • Greet customers and guide them through the service process with confidence, professionalism, and a focus on building long-term relationships.
  • Present maintenance and repair recommendations clearly, with the goal of increasing closing ratios and maximizing service sales.
  • Consistently follow up with customers for approvals and updates, creating urgency, and trust through timely communication.
  • Collaborate with technicians to ensure accurate diagnoses and estimates are conveyed to customers.
  • Own the customer experience from drop-off to delivery, ensuring every interaction ends with satisfaction and repeat business.
  • Track performance metrics like sales totals and closing ratios to drive continuous improvement.

Benefits

  • Competitive 401k / 401k matching
  • Medical / Dental / Vision Insurance
  • Employee Assistance Program (EAP) - free, confidential counseling
  • PTO Accrual
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary Life and AD&D
  • Employee Discounted Pricing on Parts, Vehicles, and Service
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