Toyota Service Advisor
About The Position
Kendall Auto Group is seeking a Service Advisor to join their Service team at Toyota Bend. This is a fast-paced environment serving clients throughout the community. The Service Advisor is the first point of contact for customers in the service department and plays a crucial role in building lifelong service customers. The ideal candidate will have high-level customer service experience, strong time management, work ethics, and communication skills. Knowledge of automobile repair and maintenance, along with 2 years of service writing experience, is required. The ability to make recommendations and prioritize repairs for customers is essential.
Requirements
- High level customer service experience
- Demonstrated time management skills
- Strong work ethics
- Strong communication skills
- Knowledge of automobile repair and maintenance
- 2 years of service writing experience
- Ability to make recommendations and prioritize items in order of importance for customers
- Valid driver's license
- Good driving record
Responsibilities
- Interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance
- Verifying work was properly performed and diagnosed
- Researching vehicle history to make educated recommendations
- Inputting and maintaining customer information
- Completing work tasks in an efficient and organized manner
- Using telephone, email, and chat systems to communicate with customers throughout the day
- Scheduling service appointments
Benefits
- Competitive pay plan / no cap on earnings
- Substantial bonus program
- Career path development opportunities
- Competitive paid time off
- Shop Manager on-site for assistance
- Fair dispatching and teamwork environment
- Large loyal customer base
- Experienced and loyal service technicians
- Clean/Safe shop with the equipment you need to get the job done
- Discounts on parts, service and vehicle purchases for you and your immediate family
- Medical, Dental and Vision insurance
- Paid Life insurance
- 401(k) plan with Fidelity
- Accident and Illness supplemental plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
