Hyundai Automotive Service Advisor

Burns Buick GMC • Marlton, NJ

2d

About The Position

Burns Hyundai is seeking an active, engaged, and customer-focused Service Advisor to support its established customer base in Mount Laurel and South Jersey and grow its service business. The advisor will manage customer interactions and repair orders from initial write-up through delivery, communicate recommendations and pricing clearly, and take ownership of customer satisfaction and individual performance. Automotive experience is preferred but not required; the dealership is open to candidates from other fast-paced, customer-facing sales or service environments and is willing to teach the automotive side.

Requirements

• Be energetic, engaged, and highly responsive.
• Have strong communication skills.
• Be organized and disciplined with follow-up.
• Be comfortable managing multiple customers and priorities.
• Be customer-focused with a strong sales mindset.
• Be confident discussing recommendations, pricing, and value.
• Be professional, dependable, and accountable.
• Be motivated to grow skills, responsibility, and income.

Nice To Haves

• Previous experience at a dealership, automotive service center, or repair facility is strongly preferred but not required.
• Experience in a fast-paced, customer-facing sales or service environment.

Responsibilities

• Deliver an outstanding customer experience.
• Manage a meaningful daily customer workload and multiple priorities.
• Answer calls and return messages promptly.
• Keep customers proactively informed.
• Clearly explain maintenance and repair recommendations.
• Present needed services confidently and professionally.
• Build trust and long-term customer relationships.
• Keep repair orders moving from write-up through delivery.
• Take ownership of customer satisfaction and individual performance.

Benefits

• $80,000–$120,000+ earning opportunity.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off.
• Professional, team-oriented environment.
• Opportunity for advancement and increased earning potential.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed