Service Advisor
Critz Auto Group•Savannah, GA
•$70,000•Onsite
About The Position
Join the Critz Auto Service Team. Critz Auto is seeking a customer-focused and detail-oriented Service Advisor to join our busy dealership. In this full-time role, you’ll serve as the communication link between our customers and service technicians—helping to identify concerns, explain repairs clearly, and ensure a smooth, exceptional experience every time. If you enjoy problem-solving, working with people, and growing within the automotive industry, we’d love to meet you!
Requirements
- Excellent communication, customer service, and organizational skills
- Strong computer skills; experience with Microsoft Excel, Word, and DMS platforms preferred
- Previous service advisor or dealership experience is a plus
- High school diploma or GED required
- Valid driver’s license and clean driving record required
- Ability to work in a fast-paced, team-oriented environment
Responsibilities
- Greet customers with professionalism and care, ensuring a welcoming service experience
- Communicate vehicle concerns clearly and effectively between customers and technicians
- Explain recommended services and repairs in simple, easy-to-understand terms
- Prepare accurate cost estimates, repair orders, and warranty documentation
- Verify service contract and warranty coverage for needed repairs
- Schedule service appointments and manage technician workflow
- Follow up with customers to ensure satisfaction and resolve any concerns
- Maintain organized service records, invoices, and internal communications
Benefits
- Competitive compensation and performance incentives
- Full benefits package and employee discounts
- Supportive, energetic dealership culture
- Opportunities for advancement within a respected automotive brand
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
