Service Advisor

Big Brand Tire & Service • La Mirada, CA

3d • $23 - $30

About The Position

The Service Advisor greets customers and delivers a high-quality service experience, serving as the liaison between customers and technicians. The role translates mechanical findings into clear recommendations and sells tires, wheels, repairs, warranties, and other services. It also includes performing visual inspections, documenting findings, maintaining showroom and inventory standards, and partnering with the team to keep operations smooth, efficient, and safe. The position offers paid training, ASE certification reimbursement, and career growth opportunities.

Requirements

• 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and transferable sales experience.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license.
• Ability to lift 70 lbs; may occasionally support shop operations.
• Flexible availability, including weekends.

Nice To Haves

• Willingness to learn, grow, and lead.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Serve as the liaison between customers and technicians, translating mechanical issues into clear recommendations.
• Sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting customer relationships.
• Help maintain showroom and inventory standards.
• Work with the team to keep operations smooth, efficient, and safe.

Benefits

• Medical, dental, and vision insurance.
• Health savings and flexible spending accounts.
• Supplemental life and short- and long-term disability insurance.
• Employee assistance program.
• 401(k) with company match.
• Flexible paid time off.
• Paid holidays.
• Discounts on products and services.
• Employee referral program.
• Paid training and reimbursement for ASE certifications.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed